A Legal Disclaimer

Effective Date: January 19, 2024

Welcome to Vero MBA (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains what information we collect, how we use and store it, and the rights you have regarding your data. By using our services or visiting our website, you agree to the collection, use, and disclosure of your information as described in this policy.

1. Scope and Applicability

This Privacy Policy applies to all visitors, users, and others who access or use our services worldwide. It covers information collected through our website, online forms, email, and any related services we provide.

2. Information We Collect

1. Personal Information

   • Name

   • Email Address

   • Phone Number

2. Academic Information

   • We collect details (e.g., transcripts, institution names, etc.) only for those services involving school applications.

3. Payment Information

   • We use third-party payment processors (e.g., PayPal, Honeybook, Wix) for handling payments. We do not store or process your credit card information on our own servers.

4. Cookies and Usage Data

   • We use only analytics cookies to understand how users interact with our website. Cookies are optional; you can disable them or modify their use through your browser settings or our cookie consent banner/notice.

3. How We Collect Information

1. Online Forms: You may provide personal and academic information when you fill out request or contact forms on our website.

2. Email: You may choose to communicate with us via email, providing personal or academic details as needed.

3. Phone: We may collect personal information if you share it during phone consultations.

4. How We Use Your Information

1. Service Fulfillment: To process and complete your orders (e.g., academic writing, application support).

2. Communication: To send updates about your orders or respond to your inquiries.

3. Analytics and Improvements: To analyze website traffic and user behavior (via optional analytics cookies), so we can improve our services and website experience.

We do not share or sell your information to any external parties beyond what is outlined in this policy.

5. Legal Basis for Processing (GDPR Compliance)

For users in the EU and UK, our legal bases for processing your personal information may include:

1. Contract: Processing is necessary for the performance of a contract (i.e., providing you with services).

2. Consent: You give explicit consent for us to process your personal information when you submit forms or agree to analytics cookies.

3. Legitimate Interests: We may process data to improve our services, unless those interests are overridden by your fundamental rights and freedoms.

6. Data Retention

We retain personal information for up to 3 years from your last interaction with our services, unless a longer or shorter retention period is required or permitted by law. After 3 years of inactivity, your personal data will be securely deleted or anonymized.

7. Data Sharing and Disclosure

1. Internal Personnel: Personal information may be shared with our writers, editors, and project managers on a need-to-know basis to fulfill your order.

2. Third-Party Service Providers:

   • Payment Processors: PayPal, Honeybook, Wix handle your payment transactions.

   • Website Analytics: We may use a trusted analytics service (e.g., Google Analytics) to collect website usage data.

3. Legal Requirements: We may disclose personal information if required by law or to protect our rights, property, or safety.

We do not sell or share your data with unrelated third parties.

8. Security Measures

We employ industry-standard security measures to protect your personal data, including encryption (where applicable), secure servers, and restricted access protocols. However, no method of transmission over the internet or electronic storage is fully secure, so we cannot guarantee absolute security.

9. Children’s Privacy

We do not knowingly collect personal information from minors. Our services are intended for adults, especially those pursuing higher education. If you believe we have inadvertently collected information from a minor, please contact us at admin@veromba.com to request deletion of the data.

10. International Data Transfers

While we serve customers worldwide, we currently do not facilitate any additional cross-border transfers of data beyond the standard operations of our website and use of third-party processors, which may involve servers located in various countries. We strive to ensure that our data processing is in compliance with applicable data protection laws and regulations (including GDPR).

11. Your Rights and Choices

1. Access and Correction: You can request access to or correction of the personal information we hold about you.

2. Deletion: You may request deletion of your account and all associated personal data at any time.

3. Opt-Out: You can opt out of analytics cookies at any time by adjusting your browser settings or our cookie consent banner.

4. Withdrawal of Consent (EU/UK): Where processing is based on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Please email admin@veromba.com to exercise any of these rights.

12. Third-Party Links

At this time, we do not include links to third-party websites or resources. If we later decide to include such links, this Privacy Policy will be updated accordingly, and we recommend reviewing the privacy policies of those external sites.

13. Updates to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website prior to the change becoming effective. Your continued use of our services after any such update indicates your acceptance of the revised policy.

14. Contact Us

If you have questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your data rights, please contact:

Email: admin@veromba.com